Refund policy
Refund Policy
Thank you for shopping with us. We strive to provide the best products and service to our customers. Please review our refund policy below:
1. **Size Chart Viewing**: Before making a purchase, customers are required to review the size chart provided for each product. The size chart is available on the product page to help you make an informed decision about sizing.
2. **No Refunds on Size Issues**: Refunds will not be issued for items that do not fit due to size discrepancies if the size chart was not reviewed before purchase. It is the customer's responsibility to ensure they have selected the correct size based on the provided chart.
3. **Other Refund Reasons**: Refunds may be considered for reasons other than size issues, such as defective items or incorrect products received. In such cases, please contact our customer service team within 14 days of receiving your order.
4. **Proof of Size Chart Review**: In the event of a refund request due to size issues, customers may be asked to provide proof that they reviewed the size chart prior to purchase.
By placing an order, you acknowledge and agree to the terms of this refund policy. If you have any questions or need further assistance, please contact our customer service team.
Thank you for your understanding and cooperation.